A Gem from around the (PM) world - Vol 42
How Zapier started to get early customers and grew wildly
Hey PMs
Happy Friday. Here is an interesting post on the topic of growing from 0 customers.
Zapier did some interesting things to get their very early customers.
Specifically they doubled down on customer service as their core pillar.
Read more to learn how they did it.
I am available for coaching and advisory for B2B product teams and startups.
Let’s start with a free 30 min intro call.
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