3 Gems from around the (PM) world - Vol 20
Hey PMs
Happy Friday. Here are some things I found of immense value about product management. Hope you find them useful too.
In this post:
Gem #1: Value Proposition Design by Alexander Osterwalder
Gem #2: Building VOC program by Userpilot
Gem #3: 5 Steps to Get Unstuck in Your Career by Ethan Evans
Gem #1: Value Proposition Design by Alexander Osterwalder
As PMs, we are expected to bring value to our customers. But how do you create value proposition that is very compelling. In his classic video, Alexander explains the Value Proposition Canvas. The pains and gains framework will totally resonate with you.
Alexander is most famous for authoring the Business Model Canvas.
Gem #2: Building VOC program by Userpilot
Listen to your customers. That’s what we hear from Product social all the team. But how do you go about listening to customers.
It’s straight forward when you are in an early stage company. You have a few customers on a name basis. But as you scale up, it becomes harder to capture customer input. You need a system. Most companies call it the Voice of the Customer program.
In this article the UserPilot team shares how to set up one.
Gem #3: 5 Steps to Get Unstuck in Your Career by Ethan Evans
Ethan Evans is a former VP Product at Amazon and coaches and mentors others.
He recently gave an interview with Peter Yang on career advice and how to unstuck yourself.
Here is the interview.
If you missed my Tuesday newsletter this week, here is the link.
What to do when you are stuck in an un empowered org
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